Privacy Policy

At Hotel Resort Group, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

  1. Information We Collect:
    • Personal Information: When you make a reservation or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and payment details.
    • Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, referring/exit pages, and the pages you access on our site.
    • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.
    • Other Information: We may collect additional information provided by you or obtained through your interactions with us.
  2. Use of Information:
    • We use your personal information to process reservations, communicate with you, and provide customer support.
    • We may use your information to personalize your experience, improve our website, and tailor our marketing efforts.
    • We may use aggregated and anonymized data for analytical purposes and to improve our services.
  3. Disclosure of Information:
    • We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
    • We may disclose your information in response to legal obligations, to protect our rights or property, or for safety reasons.
  4. Data Security:
    • We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
    • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
  5. Third-Party Links:
    • Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties.
  6. Changes to This Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.
  7. Contact Us:
    • If you have any questions or concerns about our Privacy Policy, please contact us.